Dear (insert job title here),
Hi, I’m the person you assisted the other day. I would like to take this time to provide a friendly recap of our longer than brief supply/demand based interaction.
I came into your work space as I required something within your area of expertise. I waited until you decided I had waited long enough and proceeded to request my demand of your supplies once I was certain I had your full attention. But who are we kidding, I never had your full attention, did I?
Your attitude was less than desirable. Your tone of voice was rough with traces of annoyance and indignation at my requesting a demand that you are employed to supply. You took your time while attempting to look up my demand, to see if you had any idea of this outlandish thing I was requesting.
Eye rolling, this happened on many occasions often followed by a deep and heavy sigh. I get it, I annoy you. The thing is though, I need this. That is my only purpose for being in your workspace. I can assure you in my free time, I do not intend to hang out in your area of expertise.
“Hold on!” you bark at me roughly causing me to cringe. “Sure, no problem” is my polite and airy reply, hoping it’ll speed up this interaction which has now become much, much longer than brief. You answer your phone and are suddenly all smiles. This person makes your day. Perhaps he/she is the reason you are at this job you so obviously loathe, making the work day longer for both I and you. After a brief sun filled interaction with the person on the phone, my presence looms in the background like a darkening storm cloud, destroying your mood. I didn’t know how terrible of a person I am! I’m glad I’m doing this recap.
“I have to go, I’ll call you later.” This is the dry response I’ve caused you to give the person that only a few moments ago lightened your entire existence.
“Hey, if it’s a problem, I can come back…” I trail off as you give me another of your patented looks of disgust. I hush up and wonder if you realize how much faster this could be if you would just DO YOUR JOB. You do get that, don’t you? You hate me, but I can’t leave because YOU won’t let ME.
I lean against an object large enough to support my weight or sit back in my chair and check my text, tweet, e-mail and wait.
Eventually, FINALLY, you have the supply that I demanded originally. THANK YOU. This has taken so much longer than I expected.
I receive the supply only to find that it’s wrong. So close, but so very wrong. Is this possibly because I never had your full attention to begin with?
I remain calm, the economy is bad. You’re lucky to have a job, you can’t be concerned with what it is you do and how you do it. You just need the money, yes? Perhaps to care for the person who made the sun shine in your stormy world.
I sigh, wait for you to acknowledge my presence in your world once again.. so that we can do the same dance of supply and demand.